In Q3 2013, Dell’s services business, at $2.1 billion, slid 1 percent year over year and was flat sequentially.
Vaswani, a former co-chief executive at Wipro, an India-based IT services, consulting and outsourcing provider with a significant global presence, takes over a new role in which he is tasked with developing and delivering end-to-end IT services and business solutions for large enterprises and government agencies, as well as handling the company’s infrastructure and applications worldwide for IT delivery.
As for Schuckenbrock, who has been at Dell for five years, also serving as Large Enterprise president and CIO, the official Dell word is that he’s leaving for outside interests. That begs the question, of course: Did he resign or was he shown the door? According to one report that cited an in-the-know source, Schuckenbrock wasn't let go but resigned because he wants to be a chief executive somewhere.
Schuckenbrock joined Dell in the beginning stages of an influx of new senior management that subsequently included heavyweights such as Enterprise business head Marius Haas and Software chief John Swainson, both hired earlier this year, as the vendor began to swim in deeper IT waters. His departure drew praise from company chief executive Michael Dell, who said, “Steve leaves a lasting legacy at Dell. His leadership, vision and commitment to customers helped shape our strategy and inspired thousands of employees.”
Of Vaswani, Dell said that “Suresh’s deep services expertise and proven track record make him the right leader to continue growing our Services business and fueling our transformation.”
For his part, Vaswani said that Dell services has the “right team and the right strategy in place to help our customers solve their biggest challenges through next generation solutions in support services, security, cloud and infrastructure services, and applications and business process outsourcing.”