The number of businesses moving to a DevOps and Agile culture will continue to rise and make a significant impact in 2017. According to RightScale, DevOps adoption has increased from 66 percent in 2015 to 74 percent in 2016. Many businesses are moving in this direction because DevOps and Agile create a better customer experience, providing greater functionality, new features, and frequent application upgrades. Statistics show that when customers feel valued and appreciated, it drives greater customer loyalty and profitability.
- Luis Reyes, CEO at Software Logic
For the past few years, DevOps has been the buzzword that gets resumes noticed, and potentially gets people hired. It's not that DevOps won't be crucial in 2017, but it's no longer the bleeding edge of technology. DevOps has become ubiquitous with how we do technology. I see the upcoming year as one that will integrate the desire for DevOps skills into other areas, rather than be a skill in and of itself.
- Shawn Powers, open source and DevOps expert
AI will start to evolve from being a separate vertical and move in the mainstream thought process of software development, where code for applications will be start to be written keeping the machine learning in mind, and how it can cater to the smarts around the same.
- Hamesh Chawla, VP of Engineering for Zephyr
Ensuring your IT systems work together seamlessly is a must-have for businesses who want to thrive in 2017. The world of big data and analytics will get a huge boost from open APIs. Because APIs make it so easy for data sources to connect, more and more people are using open APIs because of the convenience it provides. APIs can help drive revenue growth, add capacity, enhance service offerings, improve responsiveness, and increase customer loyalty for customers who have connected to your API.
The past few years have been so keyed to DevOps, we've produced a workforce that doesn't necessarily have a grasp of what their automation tools are automating. It will be important for companies to either hire, or train employees to understand what happens behind the scenes of DevOps. When the automation tools break, we need someone who can fix them!
- Shawn Powers, open source and DevOps expert
In order to stay relevant, MSPs will need to add more services to their line card and move to a solutions-selling mindset. Software development services are at the top of the list because your clients are requesting web design, integration services, and cloud migrations. If you can’t provide these services and you’re unwilling to partner with a software development firm who can help, your customers will go with a competitor who can. A strategic partnership with a software development firm will enable MSPs to drive new revenue, which is both cost effective and low risk when done right. MSPs who add software development services to their suite of services, will expand their revenue stream and fuel business growth.
Thanks to the layer of automation DevOps has offered us, every aspect of IT now needs some semblance of development skills. It's certainly possible for the traditional operations team to grasp just enough coding to write Chef/Puppet/Ansible/Saltstack scripts that will work, but with even basic development skills, they'll be able to more fully utilize the new systems. If we want the developers to understand what they're automating, we should also expect our operations team to understand how the automation works!
The lines between dev and qa and ops will continue to collapse and the software development teams will evolve towards taking the form of devtestops, rather than devops. We envision the industry moving towards a single vertical of full stack developers who will carry the line of dev, ops and test together.
Learning to communicate, especially cross-discipline isn't something most folks think about as they prepare for a career in IT. We tend to think that we'll be able to communicate with our peers because we'll have similar backgrounds. In the new world of DevOps and inter-department cooperation, that's not the case. Plus, there's always been a divide between the IT department and the rest of the company. With some simple soft skills, an IT employee at any level can improve their interview skills, improve their department, and truly make themselves invaluable in a large organization.
March 30: Modern Approaches to Selling in the Digital World Order
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