When running a business, having clear and written contracts can prevent a lot of headache and heartache. For solution providers, whose customer relationships increasingly depend on long-term service arrangements, having the right contracts in play is non-negotiable—it is a must. In a world rife with technology and a country hungry for lawsuits, it’s important to take care you don’t agree to something you didn’t mean to, over-promise or enter into a contract ...

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