In no particular order, things overheard at the summit:
- By the Numbers: In the US, Open-Xchange business is roughly two-thirds SaaS, one-third legacy deployments, with the former growing rapidly.
- Drop 'Til They Shop: The cloud price war and the race to the bottom it entails has service providers and VARs worried, with the increasing commoditization of the cloud a repeated concern.
- Ready to Rock: At least one hosted Open-Xchange provider was very excited for the upcoming Web Desktop, praising its ability to contextualize SaaS apps for customers and demonstrate value in a way that's easy for them to digest.
- Definitional Speaking: Jeffrey Mann, VP of research at Gartner, defined cloud computing thusly: "A style of computing where scalable and elastic IT-related capabilities are provided 'as a service' to customers using Internet technologies."
- Keep Them Integrated: Open-Xchange plans to use the OXtender product line to integrate their platform with everything from Apple Mac OS X to BlackBerry Enterprise Server to social business networks.
- Focus, Focus: The "low-hanging fruit" for Open-Xchange partners looking to sell SaaS services are the retail, government, and universities, and efforts need to be focused on that.
- White Flag: Microsoft resellers are starting to defect from Exchange due to the crippling of hosting features as compared to BPOS - which isn't nearly as reseller friendly, attendees claimed.
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