During a flight from New York to Las Vegas today, The VAR Guy tested Jet Blue's beta WiFi service. First, the good news. Using the free in-flight WiFi service involves a simple three-step process.
Step 1: Agree to watch a 30-second advertisement. In this case, JiWire technology served up an ad for Charles Schwab Bank. Nice. Simple. Effective.
Step 2: Click a “Get Free Access” button to start the ad. Again, super-simple.
Step 3: Upon completion of the ad, it’s time to “enjoy your free access.” That’s where the problems started.
Once the ad completes, the WiFi serve offers four options. Using:
- Yahoo Mail and Yahoo Messenger
- Corporate email
- Or another email service
Back on the ground, JetBlue's free WiFi service at JFK International Airport in New York is hit and miss, based on the number of travelers online at a given time.
Memo to JetBlue: The VAR Guy will gladly pay $9(US) for in-flight WiFi that offers complete Internet access. In the meantime, please stop teasing your loyal customers with such a limited, useless service. Admittedly, the JetBlue in-flight WiFi service is in beta. Let’s hope the final, production system is vastly different.
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