The MSP/Cloud Verify Program aims to promote best practices and improve service delivery among providers of managed IT and cloud services.
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The MSP/Cloud Verify Program culminates with an exam administered by MSPAlliance to measure proficiency toward 10 objectives set forth by the Unified Certification Standards (USC).
USC is a set of global standards and best practices for MSPs and cloud services providers.
“Measuring against these 10 objectives quantifies the overall health, competency and service delivery capability of an MSP or cloud practice,” a statement from MSPAlliance said.
The MSP/Cloud Verify Program aims to promote best practices and improve service delivery, the statement said.
“Partnering with MSPAlliance on this initiative can help MSPs of all sizes, improve their service delivery, regardless of location,” Peter Stridh, head of global cloud strategy at Ingram Micro, said in a statement.
“The MSP/Cloud Verify Certification Program will be promoted among the Ingram Micro global partner community so our customers can be assured of consistent, high quality service delivery from our participating channel partners,” the statement continued.
The program was rolled out during the final day of MSPAlliance’s MSPWorld 2017 Conference in New Orleans, which began Sunday and wrapped up today.
MSP/Cloud Verify will be further promoted at Ingram Micro Cloud Summit 2017, set for April 19-21 in Phoenix.
“We are excited about this relationship with Ingram Micro and the opportunity to advance the cause of managed services throughout the world,” said Celia Weaver, president of MSPAlliance. “This program will help MSPs improve their service capabilities, while simultaneously providing their customers with transparency and assurance as to the professionalism of their managed service provider.”