ShoreTel has added the Apple iPad to its list of supported mobile devices, joining the ranks of other vendors using the ubiquitous tablet.
ShoreTel (NASDAQ: SHOR) has added the Apple (NASDAQ: AAPL) iPad to its growing list of supported mobile devices, joining the ranks of other unified communications and conferencing vendors using the ubiquitous tablet.
The communications vendor announced it has released ShoreTel Mobility 6 and ShoreTel Conferencing for the iPad, both created to enable ShoreTel users to access the same features and functionality of their on-premise devices using the iPad. With Mobility 6, for example, users can make and receive calls with their desk phone’s caller ID, as well as instant message, access voice mail and create multi-party calls by dragging names from a directory.
ShoreTel Conferencing for iPad allows users to share presentations controlled by their iPad or iPhone with other participants as well as view other participants’ desktops.
Both applications available as free downloads from the Apple App Store for the iPad, iPad mini, iPhone and iPod touch. However, some functionality is limited on the smaller screens of the iPad mini, iPhone and iPod touch. ShoreTel Mobility 6 voice applications are also available for ShoreTel Sky customers and SIP-supported IP PBXs from Avaya and Cisco Systems.
The new functionality speaks to ShoreTel’s commitment to furthering BYOD and mobility in the workplace—a goal the company set for itself when it purchased Agito Networks in 2011 and again in 2012 when it acquired hosted UC provider M5 Networks. However, it is a bit behind on its iPad support: UCC vendors including Avaya and Polycom both have supported the iPad for a while now — Avaya with its Flare Communicator and Polycom with its RealPresence Mobile offering.
Still, the fact that vendors see the value of the iPad in a corporate environment is good news for the channel, as most companies don’t have the in-house expertise to set up and manage disparate mobile devices. Yes, MDM is still very much needed, especially in the midmarket.
One word of advice, however: Mark Yahoo! off your list of potential MDM customers.