Think you know telecom? Think again. The telecom landscape is evolving, with new, more efficient technologies introduced seemingly every day. The scalable access to cloud-based offerings, fast-expanding use of video beyond conferencing and machine-to-machine communication (M2M) are just a few of the technologies impacting telecom today. These offerings are redefining the essence of how businesses communicate both internally and externally. Of course, these are all good things. But change ...

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