Worldwide PC shipments continue their freefall, but the decline is speeding up every month. Thanks to the massive consumer and business demand for smartphones and tablets, PC sales are declining at a faster rate than any of the leading research firms expected.
With the holiday season in full-swing, solution providers are looking for innovative ways to reward their employees with a year-end gift to show appreciation. If a company values its employees, it should give them something this time of year to show it.
November is coming to a close, which means every solution provider already should have gone through the sales and budgeting forecasting process for next year. This should include not just top-line revenue growth projections but also strategic decisions regarding areas where new business will come—through new accounts or new offerings—how much renewable business is realistic and what opportunities were missed this year that should not fall through the cracks next year.
The power and traditional roles of the C-suite executives are changing fast, and technology is perhaps the biggest catalyst. While the chief information officer (CIO) is still regarded as the main decision-maker, when it comes to major IT purchases, strategies and deployments, it’s the chief financial officer (CFO) who is gaining influence and more often weighing in heavily on business decisions across the organization.
For some reason, this week in particular I came across a lot of interesting—and downright scary—IT security data, from costs of security breaches to the sheer amount of cybercrime activity to the loss of productivity of employees who have been victims of identity theft.
Cybercrime is running rampant, threatening the U.S. government, large and small businesses and individuals alike. Keeping their customers' data secure is solution providers' top priority and closely integrated with every service. But what's protecting a solution provider's employees?
Most solution providers are also small business owners. They have to make sure their current customers are served, continuously prospect for new business to keep that pipeline full, and run their own organization. There is never enough time in the day, days in week or weeks in the month to get it all done correctly. Yet one of the biggest time-sucks for many executives is poor e-mail management.
I hope I am not dating myself with the headline here playing off “It’s A Mad, Mad, Mad, Mad World,” a movie in which a dying thief sparks a mad cross-country race to find a secret treasure. If you haven’t seen it, make a point to do so. It’s a lot like the mad rush of businesses to the cloud, just not as entertaining.
The economy may not be rebounding the way many have hoped, with the unemployment rate stubbornly holding at just over the 7 percent mark, but spending on information technology services and the related job growth are rising nicely.
There are three types of employees inside any organization: those that resist and don’t like any change; those that willingly follow new ways of doing business; and those that activate, spark and initiate change. In today’s hyper-competitive and constantly evolving business landscape, there is no room for individuals who cling to the old ways of doing business.
As a solution provider, you live and die by the quality of your customer service. But even solution providers need to be reminded that it takes just one bad customer experience for your company’s reputation to be tarnished and dragged through the mud.
Many people in business are great at giving advice, usually unsolicited. However, how much weight do their recommendations hold if they are not following it themselves? Do they, as the phrase goes, eat their own dog food?
Every year seems to be the year of virtualization. Every year, industry pundits predict that this will be the year when most organizations will finally adopt server, PC, operating systems or application virtualization in a major way. Solution providers have known the benefits virtualization brings to companies of all sizes in terms of efficiency, computing power, optimization and ROI.