MSP Mentor

News & Notes: Autotask Launches New Ticket Interface

Tue, 2017-08-15 23:13
Also: Masergy’s new EDR service, Continuum in Australia, Webroot acquisition and Kaseya’s new Traverse due soon.

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Categories: Linux

Ask a Security Expert: Security Vendor Tackles Malware Attacks

Tue, 2017-08-15 19:08
George Anderson | Webroot Internet security vendors are paid by their customers to protect them, and spend much of their time and effort in continually combatting and improving defenses against all malware – including ransomware.

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Categories: Linux

Moving from VAR to MSP? These 3 Tips Are a Must

Tue, 2017-08-15 05:37
The VAR business isn’t what it used to be. Competition on pricing is intense, and profit margins have become paper thin. As a result, some VARs are looking for ways to diversify their offerings and generate new revenue. For many, that means delivering managed IT services.

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Categories: Linux

MSP 'Denali AI' Fights Costly Fraud Lawsuit as its Insurer Bolts

Mon, 2017-08-14 23:42
Denali Advanced Integration of Redmond, Wash., is accused of stealing emails and other information from its former client – Columbia Sportswear Company – in a scheme to win more business from the clothing maker. Denali has denied wrongdoing.

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Categories: Linux

The Channel Podcast, Episode 3: Passwords

Mon, 2017-08-14 21:55
Complex passwords are out. Breezy phrases are in. In this episode, experts from three different companies share their thoughts on the past, present and future of "logging in."

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Categories: Linux

AWS Launches New Security and Migration Services at NYC Summit

Mon, 2017-08-14 15:59
Nicole Henderson | Windows IT Pro At a customer event on Monday, AWS announced new cloud services to boost security and ease application migration that are available now.

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Categories: Linux

Cisco Says it Lost Some Meraki Customer Data... and Other MSP News

Mon, 2017-08-14 11:00
From product releases to perspectives in the field, here's a recap of top headlines from the week of August 7-11.

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Categories: Linux

What Does the Ideal Password Look Like?

Fri, 2017-08-11 16:54
Research into the perfect password has determined that using a series of four unique, memorable words offers much greater security than a shorter password with letters, numbers and symbols.

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Categories: Linux

Why Liberal Arts Majors May Take Over the Tech World

Fri, 2017-08-11 15:20
Kris Blackmon | The VAR Guy These experts say that an education in the humanities develops a set of skills that may be more valuable to a tech company than strict STEM-only programs provide.

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Categories: Linux

AWS No Longer a Holdout, Joins Kubernetes Group

Fri, 2017-08-11 11:28
Christine Hall | Data Center Knowledge Now that the last major public cloud provider has joined CNCF, expect Kubernetes to become the de facto container orchestration standard.

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Categories: Linux

Docker Is Said to Be Raising Funding at $1.3 Billion Valuation

Thu, 2017-08-10 22:15
Lizette Chapman and Eric Newcomer | Bloomberg The latest influx of $75 million, which is expected to close by the end of the month, will help fuel Docker’s newest push to win business customers and finally monetize its free open-source tools.

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Categories: Linux

Latest Microsoft Windows Patch is High Priority

Thu, 2017-08-10 20:55
A remote code execution vulnerability affecting how Windows Search handles objects in memory could allow an attacker to take complete control of servers or workstations, and leverage an SMB connection to access other parts of a network.

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Categories: Linux

The Doyle Report: Branding the MSP Organization

Thu, 2017-08-10 18:29
Does your brand match your latest marketing efforts? Insights from Ulistic, Colorado Computer Support, PlanetOne Communications and more

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Categories: Linux

Long-Time MSP eNerds Launches SaaS Product to ‘Supercharge the PSA’

Wed, 2017-08-09 23:13
The No. 171 company on this year’s MSPmentor 501 Worldwide Company Rankings has spun off Invarosoft to develop software tools for providers of managed IT services.

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Categories: Linux

The Doyle Report: SaaS Insights: New Research and Observations Shed Light on Market Evolution

Wed, 2017-08-09 13:45

I don’t know about you, but it sure doesn’t feel like the ‘ole dog days of summer to me. Instead, it feels like business is running full steam ahead. Take the SaaS market, for example.

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Categories: Linux

Four Technologies that Help MSPs Maintain SLA Guarantees

Wed, 2017-08-09 12:22
Incident management, anti-DDoS, Docker containers and other tools can help MSPs maintain Service Level Agreement (SLA) guarantees for managed IT services.

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Categories: Linux

How MSPs Can Combat Current Malware & PUA Plague

Wed, 2017-08-09 10:40
Ransomware and PUAs are proliferating and causing operational problems for MSPs’ clients and damage to MSPs’ reputations. While sandboxing, endpoint protection suites and other antimalware techniques deliver strong malware and PUA detection capabilities, they can cause unacceptable latency. See how Webroot BrightCloud Streaming Malware Detection boosts protection and minimizes latency.

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Categories: Linux

2017 MSPmentor 501: Top 10 MSPs From the Northeast

Tue, 2017-08-08 22:54
These are the Top 10 Northeast (U.S.) MSPs from the MSPmentor 501: 2017 Global Edition -- Worldwide Company Rankings.

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Categories: Linux

Report: IBM Tries to Block Former Exec from Joining AWS

Tue, 2017-08-08 19:03
Nicole Henderson | Talkin' Cloud According to IBM, former senior manager Jeff S. Smith signed a non-compete agreement where he agreed not to work for a competitor for one year. He notified IBM in June of his plans to start work at AWS in August.

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Categories: Linux

How to Recognize and Avoid Phishing Attacks

Tue, 2017-08-08 18:47
Digital Guardian This infographic suggests ways to identify and evade the growing trend of phishing attacks.

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Categories: Linux



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