As margins shrink for selling data storage, the founder of the Canadian backup pioneer advised that IT services providers build practice areas around backup and disaster recovery, and related consulting.
Email marketing presents a valuable and feasible opportunity for MSPs to scale their business by engaging with prospects and upselling clients. However, it may be difficult to begin an email campaign from scratch if you don’t have the proper experience.
The steps taken by cybersecurity firm Digital Guardian mirrors activity at a range of IT services outfits, which found themselves scrambling to identify the new exploits and fix as much as possible as quickly as possible.
Thinking about the world in new ways
If you’re selling services that someone else will one day offer for less, shouldn’t you step up and provide better experiences that no one else can?
Phishing and ransomware have recently garnered the lion’s share of attention from the media and security professionals, but the latest twist in cyber threats promises to present additional challenges for MSPs. Read how the Internet of Things (IoT) is becoming the new threat frontier.
Thus far, WikiLeaks has redacted the actual codes used in C.I.A. cyber attacks, citing a type of ethics review. But the fear is the organization could choose to release the powerful, weaponized exploits at any time.
IT Service Providers (ITSPs) and Managed Service Providers (MSPs) are on a constant quest to boost efficiencies and cut operational costs while driving recurring revenue and increasing profitability. But achieving these goals can be a serious challenge when you do not have the right solutions in place, or your team has to move back and forth between disparate solutions to run the business and deliver managed and cloud services to clients.
Amid news on the product front, Salesforce channel chief Neeracha Taychakhoonavudh shares observations on the state of the Salesforce ecosystem
It's Salesforce’s Spring ’17 celebration this week. Here're some insights on its partner programs.