MSP Mentor

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Updated: 56 min 18 sec ago

Next MSP Opportunity: Serving as Cloud Service Experts

Fri, 2014-11-21 21:07
Gina Murphy Cloud computing is complex. There is a significant amount of work associated with using cloud services for enabling and enhancing enterprise applications. Here are 11 reasons why enterprises should consider using a managed application service provider for their next enterprise application deployment in the cloud.

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Categories: Linux

Veeam CEO Provides Virtualization and Backup Roadmap for MSPs in 2015

Fri, 2014-11-21 17:43
Mike Vizard Veeam Software CEO Ratmir Timashev recently spoke with MSPmentor about the company's plans for MSPs, virtualization, the cloud and on premise in 2015. Here are the details

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Categories: Linux

Pricing the Cloud

Fri, 2014-11-21 14:00
A new pricing model could be taking hold for cloud services; Managed service providers (MSPs) need to understand the workings of this pricing approach to decide what’s best for their end users—and themselves.

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Categories: Linux

10 Worst Cloud Outages of 2014 (So Far)

Fri, 2014-11-21 12:40
Dan Kobialka Several of this year's cloud outages have resulted in data loss and downtime for businesses across the globe, but which cloud outages have caused the most damage? Here's a closer look at the 10 worst cloud outages of 2014 thus far.

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Categories: Linux

GFI Software: Most Employees Use Work Computers for Outside Activities

Fri, 2014-11-21 11:07
Dan Kobialka New GFI Software study reveals data security "is a big challenge" for many companies. A new GFI Software study of 1,010 U.S. employees who had a company-provided desktop or laptop computer showed the unrestricted personal use of company devices is leading to major downtime and loss of confidential data in many businesses. Content Classification:  Aggregated

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Categories: Linux

3 Differentiators to Look For in a Backup Vendor

Fri, 2014-11-21 08:01
Dan Kobialka Datto points out that a multi-faceted backup solution is important for MSPs. Looking for a backup vendor? Datto recently outlined three differentiators that a managed service provider (MSP) should consider during its search. Content Classification:  Aggregated

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Categories: Linux

Focus on IT Security: AVG Technologies

Fri, 2014-11-21 07:37
Dan Kobialka AVG's Marco La Vecchia says his company's goal is to make security "as easy as possible for resellers, managed service providers and the customers they serve." The AVG Technologies (AVG) Managed Workplace remote monitoring and management (RMM) platform is integrated with the AVG CloudCare cloud security platform to give managed service providers (MSPs) the ability to remotely monitor their customers' device security measures from within a single dashboard. Content Classification:  Aggregated

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Categories: Linux

Microsoft: Azure Storage Outage, and How MSPs Can Cope with Down Time

Thu, 2014-11-20 14:23
Dan Kobialka Microsoft says Azure Storage this week experienced an outage that interrupted services across the U.S., Europe and parts of Asia. How did this week's Microsoft (MSFT) Azure Storage services outage happen? We've got the details, plus some tips for managed service providers (MSPs) who rely on public cloud infrastructure to deliver their own services. Content Classification:  Curated

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Categories: Linux

Do You Trust Your Marketing Company? Better Take a Second Look.

Thu, 2014-11-20 13:14
Stuart Crawford You need to do your research when choosing a marketing company to help you, or ANY partner for that matter. The Internet is an amazing tool, but it unfortunately makes it VERY easy for scam artists to nab content from hard-working people who PRODUCE, and then try to hawk it as their own.

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Categories: Linux

Transform Your IT Techs Into Successful Salespeople

Thu, 2014-11-20 12:45
Dan Kobialka The managed services market is growing, and MSPs soon may need their IT technicians to become successful salespeople. What does it take for an IT technician to become a successful salesperson? Datto Sales Executive George A. Merusi III recently described how managed service providers (MSPs) can help their IT techs make the transition to sales. Content Classification:  Aggregated

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Categories: Linux

ManageEngine Updates Web UI for ServiceDesk Plus On-Demand

Thu, 2014-11-20 09:42
Dan Kobialka ManageEngine says the new ServiceDesk Plus On-Demand web UI is designed to provide IT technicians with a "very simple and easy-to-use operation." ManageEngine has revamped the web user interface (UI) for ServiceDesk Plus On-Demand, the software-as-a-service (SaaS) version of its help desk software. Here are the full details. Content Classification:  Aggregated

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Categories: Linux

Three Reasons You Need a Service-Focused Business Model

Wed, 2014-11-19 22:02
Many VARs still reject or are on the fence about adding a monthly recurring revenue model to their overall businesses. But plenty of IT service providers have successfully moved to this model. Here’s why it may make sense for your company. Content Classification:  Marketing

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Categories: Linux

Don’t Let Your Customers Get Burned by DIY BDR Pitfalls

Wed, 2014-11-19 21:12
There are several types of threats beyond natural disasters that can result in data loss. And, even those customers who are a bit more tech-savvy and invest in automated backup systems that allow them to “set it and forget it” are no match for one of the biggest threats to their data: human error. Content Classification:  Marketing

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Categories: Linux

Quosal Roadmap Features Deeper Integrations with ConnectWise, Salesforce

Wed, 2014-11-19 13:07
Jessica Davis Quosal's Kent McNall took MSPmentor on a tour of its Order Porter feature when we sat down with him at the recent IT Nation event. Here's what we learned about the technology and Quosal's future roadmap. Content Classification:  Curated

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Categories: Linux

Datto CEO McChord Takes Expansion Message on the Road

Wed, 2014-11-19 11:38
Jessica Davis Datto CEO Austin McChord is taking his message about his company's expansion in Rochester, New York on the road. McChord recently appeared on a local news show in Rochester, talking about Datto's expansion there. Here are the details. Content Classification:  Curated

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Categories: Linux

GridVision IT Management Platform Goes GA

Wed, 2014-11-19 09:39
Jessica Davis GridVision has made its disruptively priced IT monitoring and management service generally available to managed service providers (MSPs). The company launched it publicly last week in conjunction with the AWS re:Invent conference in San Francisco. Here are the details.

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Categories: Linux

The PC Isn't Dead

Wed, 2014-11-19 09:28
Stuart Crawford What technology is going to be making the difference in the next year and how to capitalize on that MSPs are going to have to stop focusing on just individual elements and provide that connection that customers want. We must manage ALL computing.

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Categories: Linux

SolarWinds: Most Organizations Have Suffered a 'Significant Attack'

Wed, 2014-11-19 07:28
Dan Kobialka New SolarWinds survey reveals widespread adherence to security best practices is lacking and significant in many organizations. A new SolarWinds (SWI) survey of 312 North American IT professionals revealed 84 percent of respondents ranked their organizations' security above average. However, 82 percent of respondents said their organizations have suffered a "significant attack." Content Classification:  Aggregated

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Categories: Linux

Companies Migrating HR Systems to the Cloud?

Tue, 2014-11-18 13:51
Managed Service Providers (MSPs) need to be on the pulse of the latest department where operations are trending into the cloud: human resources (HR). The global head of cloud and on-premise HR at SAP suggests that this migration is coming—and fast.

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Categories: Linux

Stop Singing Same Old Song as Other MSPs. Leverage Dell’s Research and Change YOUR Sales Tactics

Tue, 2014-11-18 08:57
Stuart Crawford Change your sales tactics and start addressing the topics that customers are actually concerned about. I don’t expect you to go out and conduct a 1000 person survey tomorrow. This is why you should take advantage of the research that Dell has already done and is sharing with you.

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Categories: Linux
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