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Axcient Acquires DirectRestore for Granular Application Recovery Technology

Tue, 2014-09-16 22:37
Acquisition increases Axcient's product development team as a whole by 30 percent Axcient will buy DirectRestore, a Dover, Delaware-based granular recovery technology solutions provider, for its granular application recovery technology. Content Classification:  Curated

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Categories: Linux

MSP Tips: Building Higher Customer Satisfaction and Loyalty

Tue, 2014-09-16 21:07
Marketing brought you the leads. Sales sealed the deal. Now the true metric for success comes into play: keeping customers happy, and in it for the long run. For MSPs, the ability to satisfy customers and build loyalty can make or break their business. Content Classification:  Marketing

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Categories: Linux

'Paperless' Is More Complicated Than It Seems

Tue, 2014-09-16 16:25
That multiple people can easily collaborate on a single document on whichever device they have with them is a powerful motivation for digitizing the office. But simply scanning business documents into the computer and calling it a day isn’t enough. Content Classification:  Marketing

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Categories: Linux

Looking To Dominate Google? Here’s How to Do It!

Tue, 2014-09-16 13:47
Everyone wants to know the secret sauce to achieve higher results on the Google search rankings. The great holy grail of the Number One Spot on the results list for IT support or IT services is what everyone thinks will be the key to their success.

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Categories: Linux

It's Time to Transform the Market Again -- Together

Tue, 2014-09-16 12:35
The technology market is in the midst of a transformation, as expectations for consuming applications and services make their way into the business environment. Service providers can work with Dell to offer a complete portfolio of IT-as-a-Service offerings in a click-together approach that help their SMB customers achieve greater mobility in a consumer-like experience. Content Classification:  Marketing

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Categories: Linux

LabTech Software, Thycotic Unveil Password Management Integration

Tue, 2014-09-16 11:20
Dan Kobialka LabTech Software says new integration with Thycotic Secret Server streamlines connectivity to shared credentials. LabTech Software has announced an integration with Thycotic Secret Server that enables IT professionals to reference shared credentials from a single information source on the LabTech platform. Content Classification:  Curated

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Categories: Linux

Cloudnexa Launches Managed Services for AWS

Tue, 2014-09-16 06:36
Dan Kobialka Cloudnexa has partnered with AppDynamics, Sumo Logic and Trend Micro to deliver premium managed services. Cloudnexa will offer premium managed services for Amazon Web Services (AWS) that feature AppDynamics, Sumo Logic and Trend Micro capabilities. Content Classification:  Curated

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Categories: Linux

EarthLink, Tech Data Partner to Bring Managed Cloud, Support Services to Channel

Mon, 2014-09-15 20:01
New services are immediately available to channel partners under TDCloud division Tech Data partners now have access to EarthLink's suite of managed cloud and support services through a new partnership. Content Classification:  Curated

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Categories: Linux

BDR in the Fall: Protecting Customers From Themselves

Mon, 2014-09-15 17:00
Customers will do just about anything to keep the heat in, even if it damages technology Customers will do just about anything to stay warm, even if it means putting technology at risk. So stop them. Content Classification:  Curated

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Categories: Linux

Remote Vendors: Friend or Foe of Data Security?

Mon, 2014-09-15 12:38
For managed service providers in the cloud file-sharing space, ensuring the safety of their client’s sensitive data is the primary objective. It’s therefore a bit ironic to learn that MSPs and other types of remote vendors are responsible for an increasing number of data breaches and security incidents.

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Categories: Linux

Monitoring MSFT: Why Minecraft Matters; Azure Migration Tools, Calculators

Mon, 2014-09-15 10:41
Jessica Davis Microsoft (MSFT) has acquired Mojang, the Swedish company that owns the highly popular open source game Minecraft for an estimated $2.5 billion. What does the purchase indicate about Microsoft’s strategy? What does it mean, if anything, for partners? And what other Microsoft news should IT service providers watch this week? Here’s the briefing. Content Classification:  Curated

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Categories: Linux

Dimension Data Launches Managed Services for Data Centers

Mon, 2014-09-15 10:25
Dan Kobialka New Dimension Data managed services control servers, storage and networks for cloud, hybrid and on-premise data centers. Dimension Data (DDT) has deployed globally standardized managed services for data centers that are designed to help enterprises become more agile, efficient, mobile and secure. Content Classification:  Curated

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Categories: Linux

IT Security Stories to Watch: Gmail and Home Depot Data Breaches

Mon, 2014-09-15 07:12
Dan Kobialka Here are four IT security stories to watch for the third week of September. Google (GOOG), The Home Depot (HD) and Gartner are three of the biggest IT security newsmakers for the third week of September. Content Classification:  Curated

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Categories: Linux

LogMeIn Responds to Autotask Acquisition of CentraStage RMM

Fri, 2014-09-12 22:51
Exec says acquisition may be tough for traditional RMM vendors but not LogMeIn Following its recent integration with Autotask, LogMeIn speaks out the PSA provider's acquisition of CentraStage. Content Classification:  Curated

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Categories: Linux

Selling BDR: Talk Business Solutions to Customers

Fri, 2014-09-12 21:45
Experts know their audience and how to pull them in from experience in the field

When it comes to pitching backup and disaster recovery (BDR) solutions, it's possible that you are doing it wrong. The conversation you’re having with customers shouldn’t necessarily be about natural disasters. Another great discussion you have with customers should be about people.

Content Classification:  Curated

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Categories: Linux

What Does The Future Hold For The Private Cloud?

Fri, 2014-09-12 15:30

As we’ve all been led to believe for some time now, cloud computing is the future.  With its seemingly limitless expanse and its focus on security, private clouds appeared to be here to stay.  Yet, as recently discussed by Joe McKendrick on Forbes.com, not everyone in the industry believes that private clouds will continue their reign of relevance.

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Categories: Linux

Managed Services: Blogs We Didn't Write, V7.1, Week of Sept. 8

Fri, 2014-09-12 14:04
Jessica Davis Vacations are over, kids are back at school and the autumn managed service provider conference schedule is back in full swing. Of course that means we don’t have time to write all the blogs we should have this week. So here are seven of them we didn’t have time to do.

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Categories: Linux

3 Not-So-Shocking Revelations From Canada’s Channel Elite Awards

Fri, 2014-09-12 12:39
What can you do to separate your business from the pack? Check out this basic list of three things that elite and successful companies do.

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Categories: Linux

Insider Cyber Attacks: 5 Ways an Employee Can Cause a Data Breach

Fri, 2014-09-12 09:03
Dan Kobialka While hackers are commonly associated with cyber attacks, employees of a managed service provider's customers also can cause data breaches - but how? Here are five ways an employee can (accidentally or intentionally) contribute to a cyber attack.

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Categories: Linux

GFI Max Customer Conference 2014: 7 Stories You Might Have Missed

Thu, 2014-09-11 21:35
Here's a list of must-read stories from the RMM company's conference for the channel Here's a list of must-read stories from GFI Max's user conference for the channel. Content Classification:  Curated

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Categories: Linux
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Mellanox SX1012 Ethernet Switches for Scalable Networks

Mellanox describes its SX1012 Ethernet Switch family...More




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